71com's Privacy Policy — Our commitment to protecting your data

1 What Data We Collect

When you create an account and use our services on 71com, certain information is collected automatically or directly through your input. In line with our Privacy Policy, we only collect data that is strictly necessary to deliver our services.

2 How collected data is used

Data collected on 71com is used solely to provide you with the best possible service. Our Privacy Policy ensures that no information is ever misused.

• To enable account creation, verification, and secure login.
• To process deposit and withdrawal transactions and maintain a record of them.
• To send bonuses, promotions, and personalized offers.
• To provide customer support and resolve your complaints.
• To detect and prevent fraud, money laundering, and suspicious activity.
• To fulfill legal and regulatory obligations.
• For analyzing and improving platform performance.
• For implementing Responsible Gaming policies.

3 Data Sharing & Disclosure Policy

71com never sells your personal data. In certain limited circumstances, some information may be shared with third parties, as outlined below:

• Payment Processor: Necessary information shared with payment gateways such as Mobile Banking, Nagad, and Rocket to process transactions.
• Law enforcement agencies: When data is requested through a court order or valid legal process.
• KYC verifier: With authorized institutions for identity verification.
• Technology Partners: Only the minimum data necessary to operate the service, covered under strict confidentiality agreements.

Outside the cases listed above, your data is not shared with any third parties for any other reason. Every third-party partner is required to comply with 71com's strict privacy standards.

4 Cookies & Tracking Technologies

71com uses cookies and similar tracking technologies on its website to enhance your browsing experience and ensure the platform runs smoothly.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause some platform features to stop working properly.

5 Data Security Measures

71com uses industry-leading technology to protect your data. Our security framework is built in multiple layers, so if one layer is ever compromised, the others continue to keep your information safe.

• All data transfers are encrypted using 256-bit TLS/SSL protocol.
• Passwords are hashed using the bcrypt algorithm and are never stored in plain text.
• Database servers operate in isolated, firewall-protected environments.
• Automated daily backups and a real-time intrusion detection system are in place.
• SMS/email alerts are sent for any suspicious login or transaction activity.
• Two-factor authentication (2FA) is available as an optional security feature.

6 Data Retention Period

71com retains your data only for as long as necessary — while your account is active and to meet any applicable legal requirements.

• Active account data: retained for as long as the account remains active.
• Transaction history: up to 5 years, as required by law.
• KYC verification documents: up to 3 years after account closure.
• Customer support communications: 2 years.
• Log files and security data: retained for a maximum of 1 year.

Once the retention period expires, your data will be securely deleted or anonymized. If you have a specific request regarding data deletion, please contact the support team.

7 Your Rights

Under 71com's Privacy Policy, you have full control over your own data. Your key rights are outlined below:

• Right to access: You can request to know what data we currently hold about you.
• Right to rectification: You may request correction of any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In some cases, you can request that the use of your data be restricted.
• Right to Portability: You can request a copy of your data in a machine-readable format.
• Right to object: You may object to the processing of your data for specific purposes.

To exercise any of these rights, please contact us at our support email. We will respond to your request within 30 business days. In some cases, legal obligations may prevent us from deleting all data, but we will explain the reason if that applies.

8 Protection of Children & Minors

71com is strictly for users aged 18 and above. Our platform does not serve minors and does not knowingly collect their personal information.

• Age verification is mandatory at the time of registration.
• The KYC process verifies your National ID card or birth registration certificate.
• If a minor is found to have opened an account by mistake, the account will be closed immediately upon discovery.
• If a parent or guardian believes their child is using our platform, please contact our support team immediately.

9 Third-Party Services & Links

71com's platform may integrate certain third-party services, such as payment gateways and game providers. These services operate under their own privacy policies, which are outside 71com's control.

• Payment gateways (Mobile Banking, Nagad, Rocket) operate under their own security policies.
• Game providers only receive the data necessary to operate the games.
• Analytics tools use anonymized data and do not have access to personal information.
• 71com is not responsible for the privacy practices of third-party organizations.

We recommend reading the privacy policy of any third-party service before use. If you have any concerns, the 71com support team is happy to point you in the right direction.

10 Privacy Policy Updates

71com reserves the right to update this Privacy Policy as needed. If significant changes are made, we will notify you in advance via email or an in-platform notification.

• Minor updates: reflected on this page with the date noted.
• Major changes: users will be notified by email 30 days in advance.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with our latest privacy policy. Always check the "Last Updated" date at the top of the page.

11 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch. 71com's dedicated data protection team will handle your matter with the highest level of care.

We typically respond within 3 business days. For urgent matters, you can also reach us via live chat support, available 24 hours a day, 7 days a week.

If you are not satisfied with our response, you have the right to file a complaint with the local data protection authority.