Player Protection

At 71com Responsible Gaming — Fun with Safety

71com believes online gaming should be enjoyable — not a source of stress or harm. Our responsible gaming policy helps you set the right limits and play safely. From budgeting to addiction prevention, we're here every step of the way.

18+ Only Set a Time Limit Budget Control Self-Exclusion Benefits

18+
Age Limit Mandatory
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Addiction Support Policy

Our Commitment

6 Pillars of Responsible Gaming

To protect every player's wellbeing and financial security at 71com, we uphold these six core principles.

Age Verification

Only individuals aged 18 or above may open an account on 71com. During registration, a national ID is verified through the KYC process to prevent minors from accessing the platform.

Set a Budget Limit

You can set your own daily, weekly, or monthly deposit limits. Once a limit is lowered, it takes effect immediately. Increasing a limit requires a 24-hour waiting period.

Time Limits & Reminders

During extended play sessions, 71com sends automatic break reminders. You can set a daily session limit and enable logout reminders after a specified period of time.

Temporary Break Feature

Need a short break? You can activate a cooling-off period ranging from 24 hours to 6 weeks. You won't be able to log in during this time, but your account balance will remain fully protected.

Self-Exclusion Program

If you feel gaming is having a negative impact on your life, join the self-exclusion program. You can close your account for anywhere from 6 months to permanently, directly through our platform.

Professional Support

Our trained support team is available 24/7. Don't hesitate to reach out with any gaming-related concerns. We'll refer you to specialist support if needed.


Responsible Gaming Principles

Responsible gaming at 71com is more than a policy — it's the core philosophy of our platform. We believe gaming should be a form of entertainment, never a primary life goal or a source of income. Millions of players across Bangladesh enjoy 71com every day, and we want every one of them to have a healthy and positive experience.

Responsible gaming means knowing your financial limits, playing within a set timeframe, and recognizing when to stop. 71com provides a range of tools and features to actively support you in all of this.

  • Gaming is always for entertainment — never a way to chase or recover losses.
  • Chasing losses by placing more bets is never the right decision.
  • Never gamble with borrowed money or funds you've set aside as savings.
  • Gaming should never take priority over your family and personal relationships.
  • Reaching out for help at any time is a sign of strength, not weakness.

71com's responsible gaming policy is built in line with international gaming commission guidelines, and we continuously work to improve it.

Budget Control & Financial Limits

Financial control is the most important aspect of responsible gaming. At 71com, you can decide in advance exactly how much you're willing to spend on gaming. This protects you from unnecessary losses and keeps gaming enjoyable.

Limit Type Duration Effective Date
Daily Deposit Limit 24 Hours Immediately (to decrease); 24 hours (to increase)
Weekly Deposit Limit 7 Days Immediately (to decrease); 72 hours (to increase)
Monthly Deposit Limit 30 Days Immediately (to decrease); 7 days (to increase)
Loss Limit Any duration Effective immediately
Maximum Bet Amount Per round Effective immediately

When setting your budget, remember: only spend on gaming what you can afford to lose without affecting your daily life. Never include rent, food, your children's education, or medical expenses in your gaming budget.

Lowering a limit takes effect immediately. However, if you want to raise a limit, 71com applies a reflection period to help you make the right decision.

Time Control & Session Management

It's easy to lose track of time while playing. As part of responsible gaming at 71com, we offer several time management features to help you stay within healthy limits.

  • Session Reminder: A notification appears on screen after a set period of time, encouraging you to take a break.
  • Session Limit: Decide in advance the maximum number of hours you will play each day.
  • Auto Logout: Once your set time limit is reached, 71com automatically logs you out.
  • Real-time session display: Your time on the gaming screen is always visible to you.
  • Cooling-Off Period: Take a temporary break ranging from 24 hours to 6 weeks.

Research shows that more than 2 hours of online gaming per day can negatively affect mental health. Under 71com's responsible gaming guidelines, players are encouraged to take at least 2 complete days off from gaming each week.

Setting time limits is not a weakness — it is the smart choice of a responsible player.

Warning Signs of Problem Gaming

Gaming addiction often develops gradually and can be hard to recognize early on. 71com wants you to identify the warning signs yourself in time and get the help you need. If you notice any of the signs below, take action promptly.

Financial Signs

  • Chasing losses with more bets
  • Borrowing money or taking on debt to fund gaming
  • Cutting back on bills or essential expenses to fund gaming
  • Hiding money from family

Behavioral Signs

  • •Unable to stop playing, or repeatedly trying to quit
  • Lying to family or friends about gaming
  • Neglecting work, studies, or your social life
  • Feeling restless or irritable when unable to play

Psychological Warning Signs

  • Feeling anxious or depressed when not gaming
  • Using gaming as an escape from problems
  • Feeling extreme anger or frustration after a loss
  • Feeling like gaming matters more than anything else

Family Warning Signs

  • Spending less time with family
  • Neglecting the needs of children or dependents
  • Repeated arguments at home over gaming
  • Dismissing concerns raised by loved ones

If three or more of the above signs apply to you, contact 71com support right away. We don't judge — we just help.

71com Protection Tools

To support responsible gaming, 71com provides a range of effective tools. They can be activated directly from your account settings, at no extra charge.

Deposit Limit

Set your own daily, weekly, and monthly deposit limits.

Loss Limit

Gaming stops automatically once a set loss amount is reached.

Session Time Limit

Set a maximum duration for each gaming session.

Cooling-Off Period

Take a temporary break ranging from 24 hours to 6 weeks.

Self-Exclusion

Option to close your account for 6 months or permanently.

Activity Report

View a full breakdown of your gaming history and spending.

All these tools are available under Account Settings > Responsible Gaming. Contact live chat if you need help activating them.

Self-Exclusion Program

If you feel gaming is getting out of control, 71com's self-exclusion program is your most powerful support tool. Once activated, your account will be closed for gaming either for a set period or permanently.

  • 6 Months: The most popular choice for a short-term break.
  • 1 Year: Best suited for long-term recovery.
  • 3 Years: A path out of serious problems.
  • Permanent: Permanently closing your account — this action cannot be reversed.

While self-exclusion is active, 71com will not send any promotional emails or offers. Your account balance will remain safe and can be withdrawn once the exclusion period ends.

Do not attempt to open a new account while self-exclusion is active. If 71com detects this, the account will be closed immediately.

To start self-exclusion, contact the support team or apply directly from your account settings. It will take effect within 24 hours of your request.

Minor Protection

71com strictly prohibits anyone under 18 from using the platform. As part of our responsible gaming commitment, we also encourage parents to stay informed and aware.

18+

Age limit strictly enforced

National ID verification is mandatory at registration. Any account found to belong to someone under 18 will be closed immediately.

Advice for parents:

  • Use parental control software on your devices.
  • Have open, honest conversations with your children about online gaming.
  • Keep content filters enabled on your browser to block gaming sites.
  • If you suspect a child is using 71com, contact support immediately.

If a minor is found to be using the platform, the account will be closed immediately and the relevant authorities may be notified.

Self-Assessment Questionnaire

Are your gaming habits healthy?

Answer the following questions honestly. If most of your answers are "yes", it may be time to seek help.

1

Do you spend more time or money on gaming than you originally planned?

2

Have you tried to stop gaming but couldn't?

3

Has gaming caused you to neglect work, studies, or family responsibilities?

4

Have you placed more bets trying to recover money you have lost?

5

Have you ever lied to family or friends about your gaming?

6

Do you turn to gaming to cope with stress, loneliness, or sadness?

7

Have you borrowed money or dipped into emergency funds for gaming?

3 or more "Yes" answers means you should seek help right away. The 71com support team is here for you — not to judge, but to help.

Your First Step Toward Getting Help

Acknowledging the problem is the hardest and most courageous step. Once you take it, the rest of the journey becomes much easier. As part of responsible gaming at 71com, we will support you every step of the way.

1
Acknowledge the Problem

Be honest with yourself. Complete the self-assessment questions above and acknowledge the reality of your situation.

2
Set Your Limits

Enable budget and time limits from your account settings. Activate a cooling-off period whenever you need one.

3
Contact Support

Reach us via 71com live chat or email. Your privacy is always protected.

4
Tell Someone You Trust

Lean on family or a trusted friend. Facing it together is far easier than going it alone.

5
Seek Professional Help

Seek advice from a mental health professional if needed. It is a sign of strength, not weakness.

6
Please be patient

Recovery is a process. Celebrate small wins and learn to forgive yourself.

FAQs

Not at all. Responsible gaming means enjoying gaming within safe limits. With the right budget, time management, and a healthy mindset, gaming on 71com can be a completely entertaining experience. We don't want to keep you away from gaming — we want to help you enjoy it even more.

No. Your account balance remains fully protected even while self-exclusion is active. Once the exclusion period ends — or, in the case of permanent exclusion, through the designated process — you can withdraw your full balance. 71com will never withhold your legitimate balance under any circumstances.

Yes, limits can be increased — but not immediately. Increasing a daily limit requires a 24-hour wait, a weekly limit 72 hours, and a monthly limit 7 days. This delay is intentional, giving you time to reconsider your decision. Decreasing a limit, however, takes effect right away.

Start with empathy — no judgment, no accusations. Let them know you are there for them. Tell them about 71com's responsible gaming tools and, if needed, reach out to the support team together. Recommend professional mental health support and stay by their side throughout that journey.

Yes, 71com automatically detects unusual gaming patterns. If a player shows concerning behavioral changes — such as a sudden spike in deposits or extended uninterrupted play — our team will reach out to that player. This is not a punishment; it is done for your protection.

A cooling-off period is a temporary break lasting 24 hours to 6 weeks — your account reactivates automatically once the period ends. Self-exclusion is longer-term: 6 months, 1 year, 3 years, or permanent. Permanent self-exclusion cannot be reversed. If you need a short break, a cooling-off period is sufficient; for serious issues, choose self-exclusion.

Get Started Today

Enjoy 71com with Responsible Gaming

Join 71com today for a safe, enjoyable, and responsible gaming experience. Use our protection tools and set your own limits.

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